Elegant Edge respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect customer information when you use our website.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Full name
- Phone number
- Email address
- Delivery address
- Billing address
- Order details
- Payment status
- Customer messages and inquiries
- Website usage information such as cookies, browser type, and device information
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Contact you regarding your order
- Confirm payments
- Provide customer support
- Send order updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Share promotions only where permitted
3. Payment Information
Online payments are processed through secure third-party payment service providers such as Genie Payment Gateway. Elegant Edge does not store your full card number, CVV, or sensitive card details on our website.
4. Sharing Your Information
We may share limited information only with trusted service providers required to complete your order, such as:
- Payment gateway providers
- Delivery partners
- Website hosting providers
- Customer support tools
- Legal or regulatory authorities when required by law
- We do not sell customer personal information to third parties.
5. Cookies
Our website may use cookies to improve browsing experience, remember cart details, analyze website traffic, and support marketing activities. You can disable cookies from your browser settings, but some website features may not work properly.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online platform can guarantee complete security.
7. Customer Rights
You may contact us to request access, correction, or deletion of your personal information, subject to applicable legal and business requirements.
8. Marketing Communications
We may contact you with offers, promotions, or updates if you have provided consent or contacted us previously. You can request to stop receiving marketing messages at any time.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
10. Updates to This Policy
Elegant Edge may update this Privacy Policy from time to time. The latest version will always be available on this page.
11. Contact Us
For privacy-related questions, please contact us:
- Phone / WhatsApp: 070 3 430 430
- Business Name: Elegant Edge